What is SMS Opt-In?
SMS opt-in is your explicit consent to receive text messages from Dynamic Web Dezign. We use Twilio, a trusted SMS service provider, to send important updates, project notifications, and service-related communications.
How to Opt-In
You can opt-in to receive SMS messages from us through the following methods:
- Website Form: Check the SMS opt-in box on our contact forms
- Text Message: Send "START" to our business number
- Verbal Consent: Provide consent during phone conversations
- Written Consent: Sign up during in-person meetings
Types of Messages You May Receive
When you opt-in, you may receive the following types of messages:
- Project status updates and milestones
- Important deadlines and deliverables
- Meeting reminders and scheduling confirmations
- Service announcements and updates
- Emergency notifications related to your project
- Follow-up communications after project completion
Important Information
Message Frequency: We typically send 2-4 messages per month, but may send more during active project phases.
Message & Data Rates: Standard message and data rates may apply as determined by your mobile carrier.
Carrier Support: Not all mobile carriers support SMS messaging. Contact your carrier for details.
How to Opt-Out
You can opt-out of SMS messages at any time using any of these methods:
- Reply STOP: Reply "STOP" to any message you receive from us
- Text STOP: Send "STOP" to our business number
- Email Request: Send an opt-out request to support@dynamicwebdezign.com
- Phone Call: Call us at +1 (805) 330-1668 to opt-out
Confirmation: You will receive a confirmation message when you successfully opt-out.
Opt-Out Processing
Once you opt-out:
- You will stop receiving SMS messages within 24 hours
- Your phone number will be removed from our active messaging list
- You can opt back in at any time using the methods described above
- Your opt-out preference will be maintained unless you explicitly opt back in
Data Protection & Privacy
We take your privacy seriously and protect your information in accordance with our privacy policy:
- Your phone number is stored securely and encrypted
- We do not sell, rent, or share your phone number with third parties
- Your opt-in/opt-out status is tracked and maintained
- We comply with all applicable privacy laws and regulations
- Twilio, our SMS provider, maintains industry-standard security measures
Legal Compliance
This SMS opt-in policy complies with:
- Telephone Consumer Protection Act (TCPA)
- CAN-SPAM Act requirements
- California Consumer Privacy Act (CCPA)
- General Data Protection Regulation (GDPR) where applicable
- Twilio's messaging policies and guidelines
Policy Updates
We may update this SMS opt-in policy from time to time. When we make changes:
- We will notify you via email or SMS
- The updated policy will be posted on our website
- Your continued use of our SMS services constitutes acceptance of the updated policy
- You can opt-out at any time if you disagree with policy changes